We found Carol based on Zillow's local recommended realtors because of the home we were looking at. We had a realtor in the past but took a chance on a realtor from our area of interest. We were skeptical of using a realtor who we didn't come by based on a personal referral. We were abundantly surprised and pleased to have found Carol, who from the very 1st contact with us, was instantly dedicated, quickly responsive, and thoroughly knowledgeable about our home search. She was incredibly patient and hard working. We had a very difficult and complicated case for our approval and circumstances, yet Carol remained patient and hard working throughout. The sellers on the home we purchased were quite difficult, demanding and inflexible, but Carol went above and beyond to make the deal happen for us and fought for what we needed. We could always get a hold of her night or day and she made every last minute meet up or showing possible no matter what. She provided guidance, recommendations, alternatives, options, and even compassionate, emotional support when we were frustrated with the other side's delays etc. After we successfully purchased our home and moved in she followed up with as much care and dedication as she did during our search. We really missed speaking with her every day after our closing! Without question, we highly recommend Carol to any buyer or seller and know for certain that we will use her again if we sell our home and/or buy another!